Automotive Customer Service Representative

Customer Service Representative

Busy growing automotive dealership in Lake County?is looking for energetic and motivated person to join our growing?Customer Service Team.?Applicants must be self-motivated, with high energy, enthusiastic, dependable, and results driven. We need people who have the ability to work as team players as well as to work independently.?
Job Responsilibities:

  • Answer incoming phone calls according to script and schedule a sales/service appointment

  • Making outbound calls

  • Log all Customer comments

  • Schedule follow-up contact if no appointment is made

  • Confirm scheduled appointments

  • Follow up with Sales Department to determine if appointment was kept and the outcome

  • Contact Customers based on current marketing initiatives.

  • Respond to Customer website requests

  • Contact Internet Customers via email and phone to schedule a Sales appointment

  • Follow up on Internet Customer emails according to a pre-determined timeline

  • Assist with other duties, as assigned

  • Ability to meet or exceed monthly goals

  • May have to do some Cashiering

  • We offer competitive wages and benefits

  • ? ? ? ? Customer Service experience preferred, not necessary.

  • ?????????Excellent written and verbal communication skills.

  • ?????????Must have strong computer and phone skills and must pay careful attention to detail

  • ?????????High school diploma or the equivalent.

  • ?????????Valid in-state driver's license.

  • ?????????Professional personal appearance.

  • ?????????Saturdays are mandatory &?occasional Sundays


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